Flexibility to Adapt & Personalize a Solution
With the flexibility that the CoreXpand eCommerce solution provides, Corporate Images has been able to tackle very complex client requirements quickly and efficiently. They're also able to design and implement custom solutions for key accounts. One of the major things is the flexibility and the ability to create a store that functions the way the client wants it to function. Whether that is within the flexibility of the various modules or whether it's the bringing on customer software or custom programming for a specific client, explains Rick Palmer. For example, the storefront for one of our top clients required an extremely complex array of login procedures and CoreXpand created a perfect streamlined solution.
Client Solutions & Customer Satisfaction
On multiple levels, Corporate Images has been able to serve the needs of their clients utilizing CoreXpand solutions. Each client is unique in its individual needs. Here are a few examples of solutions implemented using the Channel Driver system:
Oaks Christian School
Oaks Christian School approached Corporate Images with the need for a solution to manage their storage and growth challenges. The school had a small on campus store where the student body could purchase PE uniforms, customized merchandise, and special events attire. As the student body grew, it became a challenge to manage selling the uniforms in the allotted space and capacity on campus. With the CoreXpand solution, Corporate Images created a store stocked with campus store inventory and moved the fulfillment of the products to the Corporate Image warehouse facility. For on-site purchase, the campus maintains a manageable amount of inventory in the campus store. Because of the efficiency of the eCommerce store provided by CoreXpand, Corporate Images can receive and fulfill orders directly on the same day. Oaks Christian School storage needs were cut more than 50% and they no longer have out of stock inventory concerns. In addition, the student body is able to organize events with custom merchandise and have the orders processed quickly and efficiently online.
A National Fruit Grower and Distributor
A national fruit grower and distributor needed a solution that could handle a complex purchase order approval flow procedure. Their system required handling a multi-verification processes and based on the login criteria serve up products and pricing based on the user access rights. A company store was created using the CoreXpand Channel Driver system and some simple protocols were set up to handle the complex login procedures. The solution resulted in a streamlined order process, resolved accounting discrepancies, and eliminated lost order concerns.
THX wanted a company store that based on the user credentials provided merchandise, uniforms, and employee incentive rewards. The project required several layers of entry filters and payment methods including Purchase Order, Invoice, Credit card payments, Pcards, Points Incentives, and gift certificates. The flexibility and all the features of the CoreXpand solution made it a success for the client, says Rick Palmer, Obviously the product works and the client is happy with it. As the clients business model changes, we can just easily update the stores.